A clean, dimensional presentation that maintains the bag’s shape and structure without visible support.
FAQ
Image Count vs Quantity?
We understand this can get a bit tricky, so here’s a clear explanation to help you out:
Image count: This refers to the number of unique images you want captured for each product.
For example, if you select “3 Images,” we’ll photograph the front, back, and a detail shot of your product (unless you specify otherwise).
Quantity: This is the number of products you’d like us to shoot using the same setup and style.
For instance, if you’re photographing 3 sweaters of the same type but in different colors, you’d set the quantity to 3.
Choosing the Right Shadow
We know that picking the right shadow can be challenging, so here are some examples to guide you:
How to deliver the product?
You can either ship your products to our studio or schedule a drop-off during designated hours.
For full details on packaging, scheduling, and our address, check out our complete guide in the How It Works page or visit our Help Center.
FACTS
Policies & Procedures
Order Confirmation: Expect an email within 24 hours after placing your order.
Cancellations:
• No charge if canceled before estimate approval or product delivery.
• Cancellations within 24 hours after estimate approval and payment: full or partial refund (minus a 20% fee).
• No refunds after 24 hours.
Revisions:
• Requests accepted within 7 days.
• Free revisions if the error is ours.
• Client-requested changes due to order errors will be charged at full service price.
Client Communication: All updates, cancellations, and revisions should be communicated via the portal chat for smooth handling.
Delivery Options:
• Standard: 7 business days
• Plus: 5 business days
• ExtraPlus: 3 business days"
Delivery Options
To ensure your images arrive when you need them, we offer flexible delivery options designed to fit your timeline.
Simply choose your preferred option at checkout..
Delivery Options:
• Standard: 7 business days
• Plus: 5 business days
• ExtraPlus: 3 business days"
Available Extras
All add-on pricing (excluding the steaming service) is per image. When adding an add-on to an order, calculate the total cost based on the selected image count and quantity.
For example: If the selected image count is 3 and the quantity is 3, and add-ons should be applied to all images, enter 9 in the add-on quantity field.
